I am AI voice agents and automation
Voice agents that answer, qualify and route calls, and automation that takes repetitive work off your team.
Tell us your X
What is included
A voice agent answers your calls, works out what the caller needs and acts on it during the call. It is set up around your own calls, systems and words, and hands over to a person when it should.
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Plain instructions
The agent's behaviour, greetings and answers are written as plain instructions rather than code, so your team can read and change them.
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Your own knowledge
It answers from your own documents and policies, and your staff can refresh that knowledge without a developer.
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Routing and transfers
It routes calls, carries details from the call forward and transfers the caller to a person or another line.
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Work done on the call
During the call it can book into a calendar, update a CRM record and reach your other systems through their own connections.
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Memory
It keeps track of what was said earlier, so the conversation can pick up where it left off.
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Languages and voices
It listens and speaks in many languages, with a choice of voices and of the language model behind it.
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Phone lines
It works on ordinary phone numbers and inside a website or app, with call recording, live audio streaming and noise suppression.
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Testing and review
Each agent is tested in a simulator before it goes live, and every call can be reviewed afterwards against its transcript.